Delivery and toll alerts
Unexpected “redelivery fees,” unpaid tolls, or parcel links are common ways to collect card details.
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Spot pressure, money, identity, and access signals in a redacted example.
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Digital safety guide
How to tell if a text message is a scam.
A suspicious text often looks ordinary: a delivery update, bank alert, job offer, account warning, or message from someone you know. The story matters less than the pressure and the action it demands.
Use the pause-and-verify checklist
Did you expect the message?
If you did not recently place an order, request support, apply for a job, or enter a promotion, treat the message as unverified.
What does it want you to do?
Click a link, download an app, transfer money, buy gift cards, share a code, or “confirm” your login? Any one of these is a reason to slow down.
Is it creating fear or excitement?
Threats of suspension and promises of instant rewards both push you toward an emotional decision instead of an independent check.
Does the sender match the request?
A bank should not ask for a password or full one-time code by text. A friend asking for money may have a compromised account. Verify through a known route.
Can you verify without using the text?
Close the message and type the official website yourself, use a saved number, or ask the person through another channel.
Common fake-text patterns
Bank and account warnings
Scammers use urgent lockout language to make you sign in through a lookalike page or share a security code.
Job and task offers
Be cautious when a remote job asks you to pay upfront, move money, receive packages, or use crypto.
Friend or family emergencies
Contact the person directly using a number you already have. Do not rely on the text’s explanation or contact details.
Want a second look? Run a non-sensitive copy through MindDividend Shield, then verify with the official source.
Quick answers before you act
Can the sender name or number prove a text is real?
No. Names, logos, profiles, and displayed numbers can be copied or spoofed. Verify through an official app, website, saved number, or other route you already trust.
Should I reply to ask whether the message is genuine?
Usually no. Do not use the message’s links or contact details to verify it. Open the official service yourself or contact the person through a known channel.
What if I already clicked the message?
Stop and do not enter more information. From a trusted route, change any exposed password, contact your bank or provider if money or access may be affected, and preserve the message for reporting.
Help someone pause before they reply.
Share the checklist with a friend, family member, or teammate.
Uncertain is enough reason to pause.
You do not need proof of a scam before protecting yourself.
See the full Shield guide →