Do you have an order?
If there is no matching order in your real shopping account, treat the delivery story as unverified.
Scammers imitate delivery companies with missed-delivery notices, small redelivery fees, customs charges, or address-confirmation requests. The message may be convincing even when the link is not.
If there is no matching order in your real shopping account, treat the delivery story as unverified.
A small payment request can be used to collect card details or move you into a fake support flow.
Look at the destination without opening it when possible. Misspelled names and unrelated domains are strong warnings.
Urgency around a delivery is designed to make you ignore the safer option: checking the official account.
Open the retailer or carrier app from your device, not from the message. Look for a matching tracking number.
Type the known address yourself and search there. Do not use phone numbers or links supplied by the suspicious text.
If the carrier cannot confirm the request through its official channel, do not pay or enter card information.
Verify the order from a known account before you do anything else.
Open the safety tool →