Do you have an order?
If there is no matching order in your real shopping account, treat the delivery story as unverified.
Free first check
Spot pressure, money, identity, and access signals in a redacted example.
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Turn one redacted situation into a one-page decision brief, official routes, and 15-minute / 24-hour actions.
Clear boundary
No guaranteed verdict or recovery promise. Scope and timing come before payment.
Scammers imitate delivery companies with missed-delivery notices, small redelivery fees, customs charges, or address-confirmation requests. The message may be convincing even when the link is not.
If there is no matching order in your real shopping account, treat the delivery story as unverified.
A small payment request can be used to collect card details or move you into a fake support flow.
Look at the destination without opening it when possible. Misspelled names and unrelated domains are strong warnings.
Urgency around a delivery is designed to make you ignore the safer option: checking the official account.
Open the retailer or carrier app from your device, not from the message. Look for a matching tracking number.
Type the known address yourself and search there. Do not use phone numbers or links supplied by the suspicious text.
If the carrier cannot confirm the request through its official channel, do not pay or enter card information.
Open the retailer or carrier app yourself and look for a matching order or tracking number. Do not use the text's link or phone number to verify it.
Do not pay from an unexpected message. Verify the request through the official retailer or carrier account and its known website first.
Contact your bank or card provider through a known route, ask about protecting or stopping the payment, change any exposed password, and preserve the message for reporting.
Send this guide instead of forwarding a private delivery message. Remove tracking numbers, addresses, payment details, and personal information before sharing.
Verify the order from a known account before you do anything else.
Open the safety tool →